First Impressions Manager

Title First Impressions Manager

Company A leading FM channel

Role Operation Management

Location "Vishakhapattanam"

Openings 1

Experience 2 to 3 years

Education "{Any Graduates}"

Skills NA

Job Priority Normal

Employment Type Permanent

Salary Range Rs. 1.30 to 1.50 Lakh per Year

Job Description
Candidate should be Graduate
2 – 3 years of experience in an admin/ front office/ coordinator/ secretary role
Good in communication
Age range of 23 – 27 yrs
To manage a guest/celebrity – The person is responsible for dealing with the guest throughout the guest’s visit at Radio Mirchi. This includes firstly receiving them pleasantly, take them to the RJ in order to take the them on air, then arrange for the celebrity/guest’s snap, autograph and other details are taken and then have them meet the MD/COO/Station Head whoever is available. Lastly, they have to be given a token of love and appreciation from Radio Mirchi.
To manage contest winners – This entails the person to receive the contest winner and then check the details of the person with the details of the contest. Verify details and handover the gift. Lastly show them around the office and the studio.
Make presentations to visitors / guests on Radio Mirchi, its business activities etc
Arrange for all travel and accommodation of all visitors in hotels / guest houses
Organize / arrange for transport and refreshments to visitors / officials visiting the station
Maintaining ambience of the office: Neat, clean and hygienic office conditions which please and impress the visitors. Housekeeping should happen under her supervision and instructions.
Attendance: Maintenance of attendance, compilation of attendance for salary processing should be entrusted to the FIE.
Communication: Communication with team members specially on get togethers, team meetings etc.. FIE’s responsibility should be that of a hub centre among team members. Should maintain record of birthdays, anniversaries of team members and should voluntarily organize small get togethers to promote cohesiveness.
Messaging: Communication link between external and internal customers. Passing messages of clients and visitors to team members if they are not around.
Maintaining and distributing goodies stock: For important CIP’s/VIP’s , goodies should be provided by FIE specially, kids accompanying visitors, interview candidates, curious visitors etc..
Contest Management: FIE should look after contest management and prize inventory for the same. Ensuring that the contests are fair, and fulfillment happens.Generating contest reports for clients and getting their feedback on contests.
Visitors book: FIE should maintain a visitors book for all important visitors and get their remarks on the same.
Courtesy gestures: Undefined gestures like arranging a bouquet/ pleasantries for a CIP/celeb or a renowned citizen of the city.
Assistance to accounts for data processing: FIE will be required to share some work with accounts in areas like attendance, leave cards.
ORGANISATIONAL RELATIONSHIPS:
Reports to Station Head
This position is required to work in close coordination with the station had.
CONTACTS:
Internal
Coordinate with Administration, Accounts, HR, Programming, Marketing and Sales department team members
External persons
Celebrities, guests, visitors, contest winners
Suppliers, vendors, service providers
KNOWLEDGE OF EQUIPMENTS TO BE USED:
Should know how to use the EPABX system
Should know basic computer applications